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FAQ - Frequently Asked Questions

Welcome to Nubian Nirvanaa! We've compiled a list of frequently asked questions to make your shopping experience as smooth as possible. If you have any other questions or need assistance, please don't hesitate to contact our customer support team.
 

**1. How can I place an order?**
To place an order, simply browse our online store, select the items you love, choose your size and color, and click "Add to Cart." When you're ready to complete your purchase, click on the shopping cart icon and follow the checkout process.

**2. What payment methods do you accept?**
We accept various payment methods, including credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and more. We use secure payment gateways to protect your financial information.

**3. How do I track my order?**
After your order is confirmed, you'll receive a confirmation email with a tracking number. You can use this number to track the status of your shipment. Alternatively, you can log in to your account and view order history for tracking details.

**4. What is your return and exchange policy?**
Due to the customized nature of most of our products, all sales are final and non-refundable, unless stated otherwise in the Returns Policy section of the item you are interested in purchasing or unless we are unable to deliver or you receive a wrong or faulty item. Please review our [Return & Exchange Policy] for more details.

**5. Do you offer international shipping?**
Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary based on your location.

**6. How do I determine my size?**
To help you find the perfect fit, we provide a detailed size chart on each product page. We also offer guidelines on how to measure yourself for accurate sizing. If you're still unsure, please contact our customer support team for assistance.

**7. Do you have a physical store location?**
Currently, we operate as an online-only store. This allows us to provide a wider range of products and better pricing to our customers.

**8. Can I cancel or modify my order after it's been placed?**
We aim to process orders quickly, but if you need to make changes or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request if the order hasn't been shipped yet.

**9. How do I contact your customer support team?**
You can reach our customer support team at nubiannirvanaa@gmail.com or message us through our Facebook page. We're available to assist you with any inquiries or concerns during our business hours.

**10. Do you offer gift cards or gift wrapping services?**
At this time, we do not, but that is coming very soon. Check back for more details or sign up for our newsletter to keep up to date.

We hope these FAQs have answered your questions. If you need further assistance or have additional inquiries, please feel free to get in touch with us. Thank you for choosing [Your Women's Retail Clothing Store] for your fashion needs!

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